New Distribution Capability (NDC)

What is the New Distribution Capability (NDC)?

The New Distribution Capability (NDC), developed by the International Air Transport Association (IATA), is revolutionising how airlines offer services to customers. This XML-based standard allows airlines to provide travellers with more relevant choices, improved content, and tailored ancillary options. Unlike a platform or programme, NDC serves as a data transmission standard that enhances connectivity between airlines, travel agencies, and technology providers, bringing a more personalised and dynamic experience to the market.

As airlines adopt and develop their own NDC solutions, each offering will vary, but the goal is clear: to provide a retail-like digital experience that better serves the needs of travellers. Chapman & Carter has been at the forefront of this shift, working with IATA and industry partners to ensure our clients can benefit from NDC enhancements early on.

Is Your Travel Programme NDC-Ready?

With Chapman & Carter, you’ll enjoy:

Designed to keep businesses informed about employees' locations worldwide.

A digital shopping experience that mirrors online retail, offering more personalised choices.

Access to a broader range of options based on traveller preferences and frequent flyer data.

Real-time dynamic pricing based on demand and customer-specific needs.

Enhanced fare comparison tools and visibility into add-ons like meals, baggage, Wi-Fi, lounge access, and seat selections.

Unlimited price points and the ability to bundle offers tailored to individual travellers.

Why NDC Matters for Your Business

Chapman & Carter’s commitment to delivering value through NDC is unwavering. Here’s how we ensure your travel programme stays ahead:

NDC-Ready Technology: Our booking technology is fully prepared for NDC content and is already delivering its benefits to clients.
Rapid Innovation: Our regional tech hubs ensure that we can quickly develop and implement the latest industry innovations, including seamless integration into our Lightning booking tools.
In-House Control: By not relying on third-party providers, we can prioritise and control the delivery of new NDC features.
Cost-Effective Content: Our Content Factory aggregates travel content from multiple sources, including GDS and APIs, to provide the most cost-effective options for our clients.

NDC isn’t just the future – it’s already reshaping corporate travel, and with Chapman & Carter, you’re perfectly positioned to lead this transformation.

Our Technology

Sustainable Travel

We are committed to sustainability and recognise our role in promoting responsible business travel.

Business Travel Portal

All Your Travel Tools in One Place – Accessible Anytime, Anywhere

Business Travel Reporting

Turn Data into Actionable Insights

Pre-Trip Approval

Seamless, End-to-End Approval Workflow

Travel Forecasting

Optimise Savings and Travel Planning with Our Forecasting Tools

Travel Risk Management

Real-Time Alerts and Tools to Maximise Safety Throughout Every Journey

New Distribution Capability (NDC)

More Choice and Personalised Offers through Chapman & Carter’s NDC Integration

Online Booking

Select the Best Online Tool to Suit Your Business Needs

Air Forecasting

Optimise Travel Budgets with Forecasting