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Case Study

Onboarding a leading player in the oil and gas sector

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Background

Trident Energy is a leading player in the oil and gas sector, specialising in acquiring and revitalising mid-life assets. The company focus on Africa and Latin America, where its experienced team of industry experts have a proven track record of success. South East Asia and the Middle East are also within their scope of interest.

A milestone for the company was reached when Trident Energy took over its first asset from Hess Corporation, in partnership with Kosmos Energy. The Ceiba field and Okume complex are located in the Gulf of Guinea, in water depths ranging from 50m to 800m. At the time of the takeover, the asset was producing 42,000 bopd.

A matter of months later, Trident Energy had already increased output by 24% and will continue to enhance production with the deployment of ESP pumping technology, followed up with infill drilling.
Since the company's inception in July 2016, Trident Energy had been utilising the same TMC as one of its major investors for both its London and Equatorial Guinea operations. In February 2022, the company decided to carry out an extensive review of its travel management programme.

Challenges with incumbent agency

Air spend for Trident Energy represented 82% of the company's overall travel expenditure and main travel routes were through the United Kingdom and major European hubs to Malabo in Equatorial Guinea. The core booking team were often finding flights with better connections and pricing versus what the incumbent TMC was offering.

Turnaround time on requests falling outside of normal business working hours. Due to the nature of the work that Trident Energy undertakes, travel plans often incurred very last-minute changes due to weather and sea conditions.

Hold periods for travel itineraries not being highlighted at point of quotation, resulting in pricing increasing at point of ticketing.

Attention to detail on fulfilling reservations and incorrect spelling of passenger names on flight tickets causing disruption to passenger journeys.

Challenges around hotel bill-backs with travellers being asked for payment at property, resulting in increased workload and processing of expenses.

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Implementation

  • Creation of two travel accounts for Trident Energy to enable the business to split out travel costs for its offshore, sub-contractors and executive management team based in London.

  • Book the best corporate deals on flights, hotels, rail and car hire within a single intuitive and easy to use booking platform.

  • Gives preference to preferred suppliers

  • Prompts user of missed saving opportunities

  • Automated in built pre-trip approval system

  • Integrated with advanced forecasting technology and airline re-assurance features to drive better buying decisions

Results

Lufthansa PartnerPlus Air France BlueBiz programme has enabled Trident Energy to utilise over £126k of reward flights over the last 12 months. Air France BlueBiz programme is completely unique in the way that the airline does not close out certain booking classes for reward flights and points can be used against any Air France ticket including taxes.
Introduction of Trident Energy preferred hotel programme has resulted in 92% adoption of booking hotels within the programme and savings of 18% against the best rate of the day.
The implementation of Barclaycard Conferma for all hotel payments has resulted in 100 percent success rate in pre-arranged bill-backs.
Unused tickets tracked via our compliance robotics tool has resulted in permitted refunds of £33.9k.
A bundled transaction fee pricing model versus fee per travel component has achieved savings of £19.lk over the last 12 months.
Travel profiles in place for over 412 employees and sub-contractors with automated alerts to flag for passports and visas coming up for renewal.

Client Feedback

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Thank you so much for all your help over the last few days and for dealing with so many changes (even up to an hour ago!) you have been a massive help!

Office Manager – Oil & Gas