Insights

What’s happening in business travel

The latest from Chapman & Carter and the wider world of business travel - from industry news and perspectives to research, white papers and practical advice.
Latest

Guides, analysis and updates

Research · 12 min read

A Different Class of Travel Management

We surveyed office managers, EAs and PAs with the Office Management Group to find out how business travel is really managed day to day, and where the friction actually lies. The answer turned out to be last-minute changes.

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Research · 4 min read

We Asked Office Managers About Their Biggest Travel Headache. It Wasn’t What We Expected.

We expected the usual complaints to top the list: policy confusion, endless approvals, piles of admin. They came nowhere near the top.

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Duty of care · 5 min read

Why Every Business Needs a TMC: Learning from the Heathrow Power Outage

On March 28, 2025, Heathrow Airport - one of the busiest airports in the world - experienced a “significant power outage” that disrupted travel plans for thousands.

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Cost management · 3 min read

How Chapman & Carter Save Money for Clients Amid Rising Travel Costs

In a landscape where two in five global travel managers anticipate tighter travel budgets, we understand the complexities of navigating corporate travel.

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Sustainability · 5 min read

Is Your Travel Policy Green? How to Integrate Sustainability into Your Corporate Travel Policy

At Chapman & Carter, we’re a trusted ally in sustainable business travel - helping organisations build travel programmes that reduce environmental impact.

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Traveller wellbeing · 4 min read

Managing the Impact of Business Travel on Mental Health

In today’s globalised business environment, travel is often an essential part of professional life.

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Duty of care · 3 min read

How Companies Can Support the Safety of LGBTQ+ Business Travellers

Employers are being urged to improve their support of LGBTQ+ business travellers following reports of insufficient pre-trip guidance from businesses.

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Cost management · 3 min read

Navigating the Skies of Success: Managing Airline Business Reward Programmes

In the highly competitive airline industry, customer loyalty is paramount. Frequent flyers, particularly business travellers, represent a significant revenue source.

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Traveller experience · 4 min read

The Benefits of Booking Long-Haul International Travel Offline

Travelling to distant corners of the world can be an exciting adventure, but the process of booking long-haul international travel can sometimes feel overwhelming.

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